Terms & Conditions

Terms & Conditions
The following terms & conditions of contract (“Conditions”) apply from the date a booking is processed. Confirmation of a booking implies acceptance of these terms and conditions.

1 Definitions and Incorporation
1.1 These conditions contain the terms upon which you have booked the Event (“Reservation”) and upon which the Company will provide the goods and services specified for the Event (“Services”) and shall apply even if the Event is cancelled or postponed. No other terms and conditions shall apply in respect of the Services unless expressly accepted by the Company in writing.
1.2 In these Conditions:-
“Agreement” means the agreement below between the Company and the Client in respect of the Event and which incorporates these Conditions;
“Company” means Tall Tales Mysteries, 8 High Row, Gainford, near Darlington, DL2 3DN;
“Client” means the person named in the confirmation who will be attending the event;
“Guests” means the guests or others attending the Event at the request or invitation of the Client;
“Venue” means the hotel or such specified in the confirmation where the Event is to be held;
“Event” means the Company event for which the Client is booking.

2 Confirmation of Booking
2.1 Reservations are provisional until the booking is confirmed by the Company.
2.2 Approximate numbers will be given at the time of the booking with a maximum number of guests to be agreed by the Company.

3 Cancellation
3.1 Subject to the paying of the Cancellation Fee specified in Clause 4, the Client may cancel the Reservation at any time on giving written notice to the Company.
3.2 The Company may cancel the Reservation and charge the Cancellation Fee:-
3.2.1 if the Client is fails to make any payment due to the Company or is in material breach of the Agreement; or
3.2.2 if the Company reasonably considers the Client may not fulfil its obligations under the Agreement.
3.3 The Company may also cancel a Reservation with no liability save for the return of any payments made if it is obliged to do so due to circumstances beyond its control.
3.4 Details of all cancellations or changes must be sent to the Company in writing.

4 Cancellation Charges
4.1 If the Client transfers the Reservation to another date 28 days or more prior to the event the Client will not be charged apart from any difference in price.
4.2 If the Client cancels the Reservation in accordance with clause 3.1 or the Company in accordance with clause 3.2 28 days or more prior to the event then the Company will refund all payments less a Cancellation Fee of 10% of the total cost of the booking.
4.3 If the Client cancels the Reservation in accordance with clause 3.1 or the Company in accordance with clause 3.2 less than 28 days prior to the event the Company shall use all reasonable endeavours to resell the places in the Booking and then the deposit paid to confirm the booking will not be refunded.

5 Deposits and Credit Arrangements
5.1 A Deposit of 10% of the total cost of the booking is required at the time of booking if more than 28 days prior to the Event. The balance is to be paid by 28 days prior to the Event, or at the time of booking if this is later.
5.2 The Client remains liable for any payment even if the Company agrees to accept payment via a third party specified by the Client which then fails to pay the Company and even if the third party fails to pass on any sums paid to it by the Client.

6 Duties of the Client
6.1 The Client is responsible for the behaviour of its Guests and will indemnify the Company against any damage caused by them. The Company and/or the Venue Management may eject any Guest or stop the Event if any behaviour is in its opinion likely to lead to damage or nuisance. No recompense will be paid to the Client in these circumstances.

7 Changes by the Company
The Company and/or the Venue Management may, acting reasonably, change any room(s) assigned for the Event for others of equal suitability for any operational reasons.

8 Limitations and Exclusions
8.1 So far as is permitted by law the Company and Venue Management limit and excludes liability to the Client and their Guests as follows:
8.1.1 No responsibility is accepted for personal belongings left in any vehicle, room or elsewhere at the Venue.
8.2 Nothing in the Agreement affects the Company’s liability for personal injury or death suffered by any party as a result of the Company’s negligence.

9 General
9.1 The Client may not assign or transfer its rights and/or obligations under the Agreement without the Company’s prior written consent.
9.2 A person who is not a party to the Agreement has no right to enforce any term of the Agreement under The Contracts (Rights of Third Parties) Act 1999.
9.3 The Agreement constitutes the entire agreement and understanding of the parties, and supersedes any previous agreement or understanding relating to the Event. The Client agrees that in entering into the Agreement it does not rely on, and has no remedy in respect of, any statement, expression of opinion, representation, warranty or understanding of any person other than as set out in the Agreement. Nothing in this Clause shall operate to limit or exclude any liability for fraud.
9.4 The Agreement shall be governed by English Law and the Client and the Company irrevocably submit to the exclusive jurisdiction of the English courts.

 

Powered by WordPress. Designed by Woo Themes